Cancellation Policy for Courses and Conferences

SSP&A attempts to keep course and conference fees as affordable as possible to encourage attendance from all walks of life, including academia and other groups with limited training budgets. As a result, course and conference fees do not include overhead costs to cover unexpected cancellations and the associated fees. The following policy is used to accommodate cancellations and associated fees in the absence of any mitigating circumstances. Please contact jbailey@sspa.com if your circumstances warrant further consideration.

  • $50 dollars to cover all payment processing fees prior to 8 weeks of the event
  • 15% deduction for cancellation prior to 28 days of the event
  • 50% deduction for cancellation prior to 14 days of the event
  • 100% deduction for cancellation within 7 days of the event